I'm glad I was able to find this forum since I am having the same issue with my August statement points not posting. The points have posted like clockwork 2 days after statement comes out in previous months. I too contacted American Express and they show they transferred my points. I then contacted Hilton but they seem to give me the runaround and gave me the response of no AMEX card linked to my Hilton profile. I told them that hasn't been a problem in the past so I figured the person didn't know what was going on. They said to give it 24-48 hours and my points should post after adding my Amex card to my profile. I'm hoping this gets resolved since I really don't want to waste time contacting them again.