Originally Posted by
xenole
The HGI at Hatton Cross is one hotel I don't plan on using ever again. Really wasn't happy with that place last time I stayed and would doze off on the floor of T5 before staying there again

Unpopular opinion in these parts but sadly one I agree with. Definitely one that I avoid recently and it used to be my preferred quick and easy overnight.
Slightly off topic but I stayed at the Schiphol Hilton last night which is probably my favourite full service airport hotel in Europe. Third visit this year and completely faultless in every aspect. The managers at the Heathrow T4 and T5 Hiltons could certainly learn a thing or two by visiting there.