Originally Posted by
Blumie
I just want to reiterate, as I posted a few posts upthread, that this was not my experience. It must be the case that, like every airline, QR has some sort of algorithm to decide when to assist passengers having a short connection, including in some circumstances, delaying the connection, and went to rebook the passengers on an alternative flight.
That’s fair enough. I’m just pointing out that, from experience, QR is seemingly more proactive in monitoring connections, and (rightly or wrongly) making a decision to rebook or chance the connection. More often than not I find they err on the side of caution and rebook me, but I’ve also had some luck in getting them to reinstate the original flight, if I had a fighting chance.