FlyerTalk Forums - View Single Post - Impossible to sign up for Smiles account.
Old Aug 18, 2023 | 9:59 am
  #50  
ISTFlyer
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Originally Posted by paultopia
Having the same problems both on the website and the app. It's demanding an all numeric password, but then rejecting it on the grounds that "your password cannot have 3 consecutive numbers." (As my password doesn't have 3 of the *same* number in a row, like "111," I assume it has to mean "can't have 3 numeric characters in a row." (On the app it doesn't even let you type letters, it just gives a numeric keyboard.)

So their account signup process on both the website and the app seems to have literal inconsistent rules:

1. MUST BE ALL NUMBERS

2. CANNOT HAVE 3 NUMBERS IN A ROW

what the actual ....
It looks like a translate issue,
Yes, the PIN must be all numbers and you can't have 3 same consecutive digits on your PIN.
For example, 533326 wouldn't work while 932016 would.
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