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Old Aug 18, 2023 | 6:12 am
  #6  
blitzen
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Originally Posted by soartoday
Something strange has been happening the past couple weeks as I've been trying to book at TATL award flight in business on AA via AA website. I see the award space available for a "lower" number of miles, put in passenger info & contact info, then get to a website error. Immediately when I search again, the lower price is gone.

This happened 3 times on separate days, on different flights.

Is this really just someone else clicking faster than me for the same award flight? Or is something else going on?
Sometimes it errors out but shows the reservation in your account (as "on hold") and cancel itself after a day or so
1) call them and have them issue the ticket (you probably still have to pay)
2) cancel the "on hold" reservation and the award space should be available again soon thereafter
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