FlyerTalk Forums - View Single Post - Disappearing space on AA awards?
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Old Aug 17, 2023 | 7:12 pm
  #5  
cmtlatitudes
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Originally Posted by soartoday
Something strange has been happening the past couple weeks as I've been trying to book at TATL award flight in business on AA via AA website. I see the award space available for a "lower" number of miles, put in passenger info & contact info, then get to a website error. Immediately when I search again, the lower price is gone.

This happened 3 times on separate days, on different flights.

Is this really just someone else clicking faster than me for the same award flight? Or is something else going on?
This has happened a few times to me. It's very odd to describe.

Searching awards using calender view, you'll see maybe 15 'good' awards. Click on one, try to hold or book, get the error. Go back and search again. Maybe half the awards are gone. Grab the next best date. Error happens again. Go back and search again. Now maybe three of the 15 awards are there. Do it again, same results, then the awards are gone.

The entire process of 15 awards to no awards, with multiple attempted bookings, is over in 2-3 minutes. You wonder if you imagined the whole thing.
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