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Thread: Pricing difference change time same date between website and call center
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Old Aug 17, 2023 | 12:18 pm
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scottishpoet
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Originally Posted by testycal
I booked a ticket online and called to make the change within 24 hours as I had mistakenly chosen the wrong return flight on the same day.

Online, the price was the same. On the call, to change the time within the 24 hours was no fee of course but advised there was a ticket price difference.

How is that possible that the website and the call center have different pricing? I was told the re pricing of a ticket was different than a new reservation.

I cancelled the original and re booked of course but others may simply accept the fare difference.

Thoughts on this?
maybe a point of sale difference?
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