Originally Posted by
Brisbane Road
That’s very interesting, I’m glad I asked.
The online agent was extremely adamant no changes allowed. Is there anywhere this is written down so I can refer to this before I go back to them do you know?
Thanks a lot.
https://saleslink.aa.com/en-US/resou...ange.html#RFND
Schedule Change results in a Change to the Operating Carrier
For example, if the flight changes from AA*/IB operated to an AA*/BA operated flight, or from AA to AE (American to American Eagle), you may:
· Refund to Original Form of Payment – as long as customer was Holding Confirmed (HK) prior to the change
Note: This does not include a change to the type of equipment