FlyerTalk Forums - View Single Post - AA schedule changes - flight change / cancellation / refund policy (consolidated)
Old Aug 17, 2023 | 11:38 am
  #1488  
S80
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Join Date: Jul 2021
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Originally Posted by Brisbane Road
That’s very interesting, I’m glad I asked.

The online agent was extremely adamant no changes allowed. Is there anywhere this is written down so I can refer to this before I go back to them do you know?

Thanks a lot.
https://saleslink.aa.com/en-US/resou...ange.html#RFND
Schedule Change results in a Change to the Operating Carrier



For example, if the flight changes from AA*/IB operated to an AA*/BA operated flight, or from AA to AE (American to American Eagle), you may:



· Refund to Original Form of Payment – as long as customer was Holding Confirmed (HK) prior to the change



Note: This does not include a change to the type of equipment
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