Originally Posted by
Midex
I feel confident that there is availability when it shows on the AS and AA websites, but do you know what the case is when the AS website doesn't show availability? I recently wanted to book J space on QF which showed open on Expertflyer (U class), but not on the AS or AA websites. I have been told by AS agents that if they can't see it on the AS website, it can't be booked. Is this another situation where a skilled agent hypothetically *could* book it, but AS IT forbids it?
These are the exact circumstances we are talking about. The web interface isn't showing real time with various partners, while an agent who has permission to do so, looking the "old fashioned way" can easily see and book the space. This is "reason one" that I hate that LATAM is now bookable online, because until then, you had to call, and get an agent who saw the space ... well, usually, but some were incompetent in that too, and I had to get the calls transferred.