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Thread: Lifemiles serious booking problems - Beware (from January 2022 onwards)
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Old Aug 15, 2023 | 11:18 pm
  #611  
demue
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Originally Posted by bittihuduga
what does it mean when you get error message - The entered route is not available for the selected airline. Would you like us to search with other airlines?
i am trying to search using ANA option - FRA to SYD
i get this error
if i search FRA-HND and HND-SYD i get results
Sounds like it looks FRA - SYD direct options only and doesn't "get" that you are trying to force a connection in TYO (HND, NRT) on NH only. Or there is a MPM (maximum permitted mileage) restriction implemented in the back end that is not shown with a sensible error message. You can try to check how many distance miles say FRA-BKK-SYD or FRA-SIN-SYD or so is versus FRA-HND-SYD (can use great circle mapper from Star Alliance) and if the distance exceeds by a certain percentage (depends on airline, could be 15% or 25% or 30% or so) then this itinerary won't be permitted. YMMV.
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