I'm still in talks in having a 10+ year old luggage replaced. But I found this policy interesting.... for anyone considering Travelpro and their "Lifetime Warranty".
Please keep in mind – Travelpro has never offered a “LIFETIME WARRANTY” on any of our collections. What we do offer is a “LIMITED LIFETIME” Warranty which very specifically covers manufactures defects. These defects are identified within the first 24 months the luggage is introduced to the market. This Limited Lifetime Warranty does not cover general wear and tear or guarantee replacement parts for the lifetime of the original owner.
We do our best to maintain parts for 7-10 years after the collection is no longer sold in the marketplace.
If your Item is greater than 10 Years old, we are no longer able to order parts. But we would be happy to send you a discount code upon reply to purchase a new piece of luggage.