Originally Posted by
crazy8534
It's the GGL team who answer so they can pretty much do anything that they can, although only in relation to a booking in F.
There used to be some kind of concierge service but it went by the wayside at some point, they also had a desk in the CCR for a while IIRC.
The concierge service desk I remember in the CCR was Quintessentially. I never saw any customer at their desk.