Originally Posted by
bonkiebonks
Air NZ operated AKL-SIN on NZ flight number and 086 ticket. SQ operated SIN-TPE on SQ flight number on 086 ticket. I only got the points for the NZ operators sectors but Claims Missing Points says I’ve already accrued all my points for the ticket number I entered.
J on AKL-SIN and D on SIN-TPE and same on the way back.
I guess NZ claim form isn't "smart" enough to credit a flight that belongs to a ticket partically credited already. I am sure if you contact Airpoints, they will manually load your flight.