Hi guys, I've sent my status match application through turkish airlines website for status match my Cathay Pacific Gold Membership (Sapphire level) with Miles&Smiles Gold star alliance (Elite Miles&Smiles) and I got rejected (please see email below) :

"Thank you for your interest in Miles&Smiles, the frequent flyer program which offers a whole world of benefits.

However, the level of your frequent flyer program membership is not equivalent to Star Alliance Gold. As such, we’re unable to fulfill your request to match your membership status to Elite.

Your membership status in another frequent flyer program must be equivalent to at least Miles&Smiles Elite status to be matched.

If you have any more questions about the Miles&Smiles program, please contact our call center on 0 850 333 0 849 (if you’re calling from outside Türkiye, please visit the “get in touch” page on turkishairlines.com to find the call center number for your region).

Thank you for your understanding. We look forward to flying with you soon."


Actually both levels are equivalent in my opinion, any one you guys managed to get this status match?

Thanks for your feedback.