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Thread: Chase Travel REFUND questions and experiences [Consolidated]
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Old Aug 13, 2023 | 3:17 pm
  #415  
s0ju
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Originally Posted by notquiteaff
Also, if mia’s suggestion does not lead to a successful resolution, you can also file a DOT complaint against Chase Travel. The 24 cancel policy is based on DOT regulation and AFAIK applies to airlines and travel agencies.

Thank you! I'll probably try to do that after the agency gets back to me. If they give me the refund, then we're good to go. If not then, I'll file a dispute with Chase first before I go that route.
Last edited by mia; Aug 13, 2023 at 7:04 pm Reason: Remove Quoted image.
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