FlyerTalk Forums - View Single Post - EXST (Extra Seat) Comfort Seat - Step-by-Step Booking/Check-In
Old Aug 13, 2023 | 11:57 am
  #3  
pipeliner
All eyes on you!
15 Years on Site
 
Join Date: Jun 2009
Location: ANC
Programs: AS 100K MM
Posts: 249
Originally Posted by lairdb
Questions:
  • Do we check in Exst? (Other threads suggest yes, but only at airport?)
  • Do we scan Exst’s boarding pass at the gate? (Common sense suggests yes, but checking. Also, how does the ops agent respond when two humans present three boarding passes?)
  • (Known: Exst can earn base miles; must call later to get them.)
  • (Known: Exst does not get their own carry-on.)
  • (Known: Exst by choice (not COS) is not eligible for post-flight refund request.)
  • Any other tips, gotchas, etc?

Thanks.
- Check in EXST at the airport
- Scan the EXST boarding pass at the gate, or you'll lose the seat (gate agents understand when you tell them it is an EXST seat)
- If you bought the comfort seat with miles, you won't earn miles
- Let a flight attendant know that you bought the seat (somebody wanted our middle seat one time because it was in an exit row)
- When buying with miles there should be no taxes, since it's not a real person, but we're usually charged and it's too much effort to argue
- 12 minutes is not bad for booking; it usually takes me 45 minutes on the phone

Enjoy the flight!
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