FlyerTalk Forums - View Single Post - UA "TravelBank" Q&A , with option to deposit funds
Old Aug 13, 2023 | 2:25 am
  #197  
hightide
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15 Years on Site
 
Join Date: Nov 2010
Programs: IHG Platinum
Posts: 1,086
On July 14, 2023, I booked a $74.90 flight using $50 IHG United Travelbank funds with expiry date 7/15/23 and $24.90 IHG United Travelbank funds with expiry date 1/15/24.

The aforementioned flight scheduled to depart this October is now cancelled. Under "schedule change", I see that I already got put on a different flight. In this case, what are my options?
Are they able to refund back to my travelbank funds with a new, extended expiry date? If so, what new expiry date shall I expect?
Am I able to request refund in United miles in lieu of getting travelbank funds?
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