Just to close the loop on my issue, I was offered the other Waldorf Astoria in Doha but it was more expensive. Due to this, I was offered some points as well. They were very apologetic that the ‘relocations team’ had to picked this up and done something before now. However it does highlight the issue with booking hotels that are new! As the other WA was not where I wanted to be location wise, I am now off to the JW Marriott instead.
Regards
aks120