By the way, if you do intend to escalate, SN's argument is BS. Refer to
Case C‑410/11, Sanchez et al v Iberia.
The compensation and limit is to be considered per person, regardless in whose name(s) luggage was checked in.
On those grounds, the Court (Third Chamber) hereby rules:
Article 22(2) of the Convention for the Unification of Certain Rules for International Carriage by Air, concluded in Montreal on 28 May 1999, signed by the European Community on 9 December 1999 and approved on its behalf by Council Decision 2001/539/EC of 5 April 2001, read in conjunction with Article 3(3) of that convention, must be interpreted as meaning that the right to compensation and the limits to a carrier’s liability in the event of loss of baggage apply also to a passenger who claims that compensation by virtue of the loss of baggage checked in in another passenger’s name, provided that that lost baggage did in fact contain the first passenger’s items.
Originally Posted by
djjaguar64
Well we lost 4 bags that belong to 2 of us. All 4 bags were tagged under one passenger by the KUL agent at check in. So SN claims since all 4 bags were under 1 passenger only they will only pay C$1147. We received the finds yesterday.
Last edited by Van_Looy; Aug 12, 2023 at 11:50 pm