Originally Posted by
Eastbay1K
Seconds from landing, in view of the jump seats. Pax across the aisle held the dog and he wasn't hurt. What BS.
You could file a formal query on the AS Listens tool with your concerns that there was an animal onboard which may potentially have been in violation of the ESA / service animal policies, and regardless that the FAs did not intervene when the dog was galavanting around the cabin.
Definitely not the animal’s fault here.