Originally Posted by
demue
You should be able to pay it, but it basically takes your booking (the PNR) and prices it again and then you complete the payment. IIRC, it doesn't go straight to payment as the final fare calculation needs to be redone (it could change a bit, e.g. due to exchange rates and such) before they can take payment and issue the ticket.
This feature is supported by Altea PSS (reservation system) if I'm not mistaken so in theory it could be used by other Altea system users (carriers) as well.
Interesting, thanks.
I ended up on the online chat for a long time and then on the phone to complete the booking.
My laptop battery had gone whilst on the page (before entering any payment info). I reconnected on a different WiFi network and there was the reservation on my account.