Originally Posted by jd2000

I’m on a route without BTC, but in-flight menus encourage me to pre-order my entrees to reduce food waste. But that option doesn’t seem to be there in either the mobile app or the website.

When I select “manage my booking”, there are sections for Update passenger details, seats, meals, and baggage. The first two are both clickable and I can pick a new seat or change some of my info, but the last two aren’t.

Down below it says “Need a meal for your child or have a special dietary requirement? Request for a special meal above” and the last part is blue but not clickable, and I can’t see where they mean above.

Do I fail the user competence test? :-)