Originally Posted by
abaheti
In the USA we still do a lot of "hand my card to a stranger' vs "bring swipe device to the customer" so in a restaurant it would be weird -- the serve coming back to you to ask your currency choice but then selecting it on your behalf.
My point was that even in the case of DCC appearing at a restaurant with a signature slip, there would be a customer service tendency in the US to resolve the issue to the customer's satisfaction. In other locations where DCC is more likely to be present, such as large retailers, the credit card terminals in 2023 are almost 100% customer facing.
Originally Posted by
dmapr
Yep, been there, seen that. For a while I could battle that with a PIN-preferring credit card by replying "I won't enter my PIN until you find a way to fix it", but since proliferation of DCC post PIN entry I had to be doubly vigilant and just hold on to the terminal until the transaction was completed.
For all of my frustrations at the general lack of availability of chip-and-PIN cards from US issuers - I was frantically trying to pay for gas at a Shell station in Norway last week where the pump kept rejecting my card! - being able to deface a signature slip and taking a photo of that is one option unavailable with a chip-and-PIN card. In the case of DCC post PIN entry, there may be limited recourse if DCC gets accepted.