Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
By any chance, are you trying to book a mixed cabin itinerary? If so, TK Miles&Smiles doesn't allow multi-cabin awards on the same ticket.
That might be the problem if some agents are able to see availability but could not price.