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Thread: Brussels Airlines & Lost Baggage
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Old Aug 10, 2023 | 5:57 am
  #9  
djjaguar64
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I wish to once again thank you for your response to my email.

I must inform you that we will only intervene for the items mentioned on the baggage inventory form. The amount offered is for both passengers

I apologize again for any inconvenience caused and hope that we can retain your confidence in us.
This is the response. They're paying C$1148.77 for only one passenger. They lost 4 bags that belong to 2 passengers.

what is my recourse or should I accept what I get?
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