Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 8,813
It is a feature, not a flaw. It creates the searched PNR and holds it for a while if all that was missing was the payment portion. IIRC it holds for 24-48 hrs and if you were logged into a KF account (and they have your email) they'll send you a "complete your booking" email as well. Overall this designed like an abandoned shopping cart type case that some retailers offer (e.g. Amazon).
Last edited by demue; Aug 9, 2023 at 10:16 pm