Originally Posted by
Enigma368
I'm new to being globalist. Have a hotel stay tonight where junior suites and one bedroom suites are avaialble for sale.
Texted hotel and they only offered to upgade me to a junior suite. Is that in line with globalist policy i.e. is a junior suite counted as a standard suite when it comes to upgrades, or should i be able to get the one bedroom suite if its still avaialble when i arrive at hotel?
I'm used to having to push for suite upgrades with other chains when they are available - but denied by the hotel - but not sure what the globalist policy is.
It all depends on what the "standard suite" is at the property. For some properties, it is indeed a junior suite (which usually isn't a suite at all). For some hotels, the standard suite is clearly stated in the room description. When it's not, one way to try to determine it is to perform a points search and see what suites show for the standard suite price. The other way is to call Hyatt and ask.
Hyatt needs to do better in identifying the standard suite type.