FlyerTalk Forums - View Single Post - Who's responsible when miles are credited wrongly? Unable to claim missing miles!
Old Aug 9, 2023 | 6:31 pm
  #9  
Xiaotung
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20 Years on Site
 
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G, MAR Titanium, HLT Diamond
Posts: 4,178
It's really strange that only 1 sector was credited to the alleged fraudulant account when they had a chance to have the rest stolen as well. What was the frequent flyer program listed on the boarding pass? I usually monitor the digital boarding pass on the app even before boarding to make sure that the correct account is being credited as even sometimes your connecting flight could "auto" change your FFP. You can never be too careful these days.
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