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Old Aug 8, 2023 | 9:15 pm
  #58  
midlevels
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15 Years on Site
 
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,611
Originally Posted by ernestnywang
I am GO and also got the OTP prompt a few days ago. Problem was that the text message did not arrive until a few minutes later, by then I was already talking to an agent. The OTP prompt timed out within a few seconds.
I've also had this problem too, where the OTP arrives many minutes after it's actually needed, long after the call times out.
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