Originally Posted by
blitzen
But these were items purchased through dell not gift cards (not that they have any) or for resale (and in that case they would cancel the order anyway).
nice try
To be clear, the only thing I've been "trying" is to assist you in sorting out what may have gone wrong with this transaction that caused the points not to post. To me, this sounds more like a Dell-specific problem than a general Rakuten problem, however you're obviously free to believe whatever you'd like.