Does this seem rediculous? 8 min phone call from room to US for E 34.41 ($46.45) seem resonable? There was no rate information posted in the room. At the Scandic Hotel in Offenbach, I made a similar call for E 3.50. At check out, I questioned this and they made no attempt to change the charge. I mentioned that they didnt post rate information in the room and they did say they were sorry for that. No manager around to complain to. This was a paid stay with a E 197.41 folio value.
I guess as a Diamond member, they would treat you a little better. There was no recognition of Diamond status at all except for the free breakfast they had to provide. No room upgrade.
