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Thread: Report clawbacks of the FHR/THC $200/$300 credit.
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Old Aug 8, 2023 | 10:00 am
  #39  
mia
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Originally Posted by SansSerif
Has anyone had an issue of AMEX ....
Scroll back to post 29 and read forward. The specifics are different in each report, but it is evident that (1) the automated system cannot correctly reverse credits after a cancellation and (2) customer service agents do not understand what is happening and invent an explanation to end the call.
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