Originally Posted by
percysmith
If you need to use refunded miles you used to be able to cancel a booking while being given a hold on the new seats to the extent the miles have to be refunded. But not sure does anyone in the call centre still remember how to (or will offer to) do this after the pandemic.
Interesting, even on partner award seats?
There's been an aircraft change on one of my flights with MH...resulting in a 737-8 regional business class seat rather than a lay flat. Do you think Cathay would forego the cancellation fee based on this?