Originally Posted by
velhi25
Does anyone know what the refund time frame is for a reward booking for points? Not worried it the taxes take a while but would like to use the points for another booking
If you need to use refunded miles you used to be able to cancel a booking while being given a hold on the new seats to the extent the miles have to be refunded. But not sure does anyone in the call centre still remember how to (or will offer to) do this after the pandemic.