Originally Posted by
JJeffrey
Yes, tons of us have experience with this.
BAAH (now AAH) bookings are eligible for the 20/30% bonuses.
However, if you read through the past few weeks of this thread you will see lots of issues with the bonuses posting correctly, especially if you crossed over the 60k/100k thresholds very recently before any of the postings.
Ultimately if the bonus never posts then you'll need to contact AAdvantage Customer Service (not the normal reservations number) to get it fixed, but even then some posters have had issues with agents making up stuff as to why they can't post it.
To add to this, currently all AAH reservations made after the changeover (reservations made before seem to be posting correctly) have posted as Rocketmiles and as such are not posting with the 20%/30% LP bonuses (I'm 2 months into my 30% period). Whether that is intended or not remains to be seen as there's only been one batch that have posted - last Saturday. I'd be very weary about booking and staying right now if you are in a bonus period until we know more about how things are supposed to post and if it's incorrect whether AA will automatically fix it or if we'll have to duke it out individually with Customer Service.
(PS: Anyone have the AAdvantage Customer Service number or point me in the direction where I can find it? I'm going to have to call about my first stay)