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Thread: Change ticket vs Cancel and Buy New
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Old Aug 7, 2023 | 7:15 am
  #17  
lxfc
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Join Date: Jan 2023
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Originally Posted by jasepl
So the update is (as expected) the phone call was the usual painful fun with lots of long periods of being on hold for no apparent reason. That is of course when a human actually finally picked up the phone. Lots of "All agents are busy. Please call back later. <hang up>".
Did you ring the general number or the F line? That sounds pretty unusual if you rang during CH hours. Anyways, good you sorted it!
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