I am traveling DEN-DFW-DOH-LUS next week (QR ticket in economy-N). I logged in Saturday night and found 2 seats available for upgrade DFW-LUS (first segment is AA). The total Avios needed was 248K which was interesting since it should be 130k per person. I transferred points and repeatedly received error messages. I ended up calling Qatar 4 different times attempting to upgrade the segments. 3/4 of the representatives were unhelpful and ultimately I was locked out of my account for logging in too many times.

This morning I logged in and found 1 seat available. I attempt to upgrade and receive an error message stating technical difficulties but the website did split the PNR. The upgrade did not go through. This is my first time flying Qatar and the phone representatives have not been helpful. Does anyone have advice on for getting these segments upgraded? I don't want the 260K points I transferred to be trapped as Avios forever.