I guess I won’t be expecting a suite upgrade on my stay I won’t be taking there
That is one hostile arrogant hotel management & ownership in one of the nicest
friendliest cities in the world
Relieved not to have gone through it myself
Judging by the photos of food it looks seriously awful and skimpy based on pricing
I can name a number of hotels in the region that blow them out of the water
Sad really as it is against everything the Ritz Carlton culture of respect is
expected to be