Originally Posted by
flyMu
But then what qualifies someone as a "purser"? Just the most senior cabin crew member?
Not every FA wants to be a purser - you have to apply and get additional training - you get paid a little more money.
Originally Posted by
Noanker1
I assume this means that the purser had no authority to override or attempt to override the Manicotti serving FA in the first place.
A purser certainly has the authority - but that was ignored by the FA. It isn't much different than if your manager tells you not to do something - and you do it anyway. Happens all the time.