Originally Posted by
alserire
How is the app saying this? Is it suggesting your new expiry date is November 2024? If so that sounds like a glitch.
I’m platinum till November 2023. Just passed 601 for this year so the expiry date is now November 2024. Which is perfectly normal. Yours doesn’t sound normal at all.
Where it previously said ‘You need to earn XX Tier Credits by 11/23 to stay in the CONCIERGE tier’ is replaced now by ‘You have earned enough tier credits to retain CONCIERGE tier status’. This all happened after talking my flight on Thursday.
My Concierge expiry date still says Nov 2023 on my loyalty card.