FlyerTalk Forums - View Single Post - Change ticket vs Cancel and Buy New
View Single Post
Old Aug 5, 2023 | 9:40 am
  #2  
chris63
FlyerTalk Evangelist
Community Builder
Community Influencer
All eyes on you!
15 Years on Site
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,586
Originally Posted by jasepl
So I have a trip coming up in First that was booked a couple of months ago. It cost an arm an a leg when booked, but after getting over the initial shock, I wouldn't have given it another thought.

However, it turns out I will need to make a change on inbound and need to return 1 day earlier than my existing reservation.

When I looked into making the change online, it asked for an additional payment of approximately 1,600 CHF. But if I were to buy a fresh ticket for the new date I want to travel, the fare is about 1,100 CHF less than what I already paid!

Does anyone have any suggestions on what the least painful resolution will be? I want to avoid calling them as far as possible, so maybe one of you folks have some experience with this sort of thing. For a small amount, I wouldn't have made a fuss, but this is effectively a difference of about 2,500 CHF!

My original ticket is on a First Flex fare.
First flex, means just that, call the LX F hotline during their open hours in CH
chris63 is offline