FlyerTalk Forums - View Single Post - Who's responsible when miles are credited wrongly? Unable to claim missing miles!
Old Aug 4, 2023 | 8:17 am
  #5  
Yunnnn
All eyes on you!
5 Years on Site
 
Join Date: Nov 2016
Posts: 173
Originally Posted by oliver2002
UA, the FFP that supposedly credited the flight needs to reverse the credit and confirm that it did. TK then needs to open a ticket with SQ and ask for the credit. Knowing the state of affairs at UA and TK I wouldn't expect much. Hope you are not missing a significant amount of miles.
I reached out to UA and they asked for the 13 digit ticket number. They told me that there was no credit to them on any account for this e-ticket hence they can't do any reversals.

Well, it is a significant number of miles (10k+) and was the flight that requalifies me for *Gold.
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