Originally Posted by
heartybob
That's not my recent experience but heyho.
Subsequently I submitted an EU 261 claim on the basis of arrival at WAW later than the statutory delay which has been approved after a couple of rejections after I submitted a copy of the email and messages in the app.
It was exactly your experience
They rejected your valid claim not once but twice…… just how many pax do you think give up at that point ? most are not frequent flyers & members of this Forum