Was this resolved for you guys?

I used to get confirmation emails and also plan reminder emails for hotel bookings from [email protected]. I wanted to unsubscribe from reminders and clicked on unsubscribe on 7/1 without realizing it is the same email for confirmation. Since this, I am not getting Confirmation emails.

Please note I get other emails Like folio, and security code emails for two-factor auth, etc..

Phone calls to customer care and emails have not resulted in a resolution. They just reply saying sent a reservation email please check without regard for the actual issue and never get those email as well.


Status - Platinum on bnonvoy.