Originally Posted by
jomala05
Is SÖP more consumer-friendly than AviationADR? Read horror stories about AviationADR blindly accepting airlines' claims and dismissing passengers' evidence to the contrary as "unofficial", with a court subsequently ruling in the passenger's favour
Yes, do not bother with Aviation ADR for Easyjet claims.
Easyjet send in long defences full of irrelevant stuff and the adjudicators side with them.
I have had success with Aviation ADR twice regards Wizzair and TAP, but only because Wizzair put in a woeful defence of about a paragraph in badly written English, and in TAP's case they did not even bother to reply at all.