FlyerTalk Forums - View Single Post - Room not clean at check-in (fine, new room pls) then upgraded; why not to begin with?

Aug 1, 2023 | 8:20 am

#17

nacho

FlyerTalk Evangelist

Join Date: Aug 2010

Location: CPH

Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG

Posts: 12,737

I experienced that as well, got a room that had a lot of issues, and the hotel moved us to an upgraded room. More than once.

I guess the upgrades are used as apology for the messed up.

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