FlyerTalk Forums - View Single Post - Cancellation/Refund Due to Death
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Old Jul 31, 2023 | 4:51 pm
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corporate-wage-slave
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Did that auto-email have a log or incident number?

If so, you can see if it's still pending by logging into BAEC, then go to Contact Us (at the bottom of the screen) and try the chat bot there.
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