FlyerTalk Forums - View Single Post - FB Silver and Gold benefits "evolving" from 28 March
Old Jul 31, 2023 | 1:46 pm
  #106  
Goldorak
FlyerTalk Evangelist
50 Countries Visited
5M
100 Nights
15 Years on Site
 
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Ultimate/Platinum for life/Club2000, Accor ALL Diamond
Posts: 25,050
Originally Posted by Goldorak
Sorry if the answer has been given before (I am sure it has been, but I can't find it). I'm lost with the seat selection policy changes across partners :
I booked (for me) a Flying Blue award ticket CDG-USA in Y. I am FB C2000 Ulti. The onward flight is on DL metal (and it's booked under DL flight number). I can only select in advance a regular Y seat. I can't select a "preferred" Y seat for free and of course same for Comfort+. Is that normal ? If it is, will I be able to select one of those for free when OLCI opens ?
Thank you
Originally Posted by curiousexplorer
My recent experience with Delta was that I got the preffered Y seat and standard seat for free, but no Comfort+ upgrade. They said that the Comfort+ upgrades might only clear at the gate for Skyteam Elite Plus customers. I called the PSL trying to see if anything can be done, but to no avail, they said they do not have access to Delta systems and the other way around when I called Delta. Eventually I was refered to a footnote on the Flying Blue benefits page where it’s said that the upgrades only clear on the day of departure (but interestingly not at OCLI).

Maybe in your case maybe you should call the PSL and see if they can do anything? For a “preffered” seat I’m sure they will be able to sort it out, but for Comfort+ it might be trickier unless they find a workaround for Ultimate members.
Update : I called the Ulti TA. They solved the problem to select a "preferred" seat for free, but they had to call DL to do it because from their side they could not do it.
Goldorak is offline