Hi everyone,
Hoping for some opinions here. We made a BA Holidays booking last night (LHR-HEL-JFK-LAX-JFK-LHR-OSL). All flights were booked into Business (and I have a screenshot of the booking page showing Business for each leg), but after confirming the booking, the MMB page now shows Economy for LAX-JFK. I've priced up again with all flights in J and am getting the exact same price as when I booked last night. I just got off the phone to BAH who told me that if I want to upgrade, it's about £700 extra, and that there was absolutely nothing she could do.
Given that their own booking page shows Business on each flight, surely they can't just be charging extra? I probably wouldn't have booked those flights with that extra cost.
So, my question is fairly simple - is it pointless for me to push the point and try to get them to include the Business flight? It seems like false advertising to me (or whatever the legal term is), but any advice would be greatly helpful. Many thanks in advance.