Originally Posted by
Leopardz
Is it necessary for elite members to ask to be given something in lieu of the free wifi? Is there a specific clause that should be quoted in case the front desk agent doesn’t know the guideline? Thank you.
Bonvoy Program T&Cs, section 1.3.c, paragraph II states:
Participating Properties that have mandatory resort charges, which include internet access, will provide a replacement benefit, to be determined at each Participating Property's discretion.